Average Reviews:
(More customer reviews)I bought this product to setup vlans in our office. The wording using Cisco in the text caught my eye and made me more confident making the choice. When I got it, there were problems in the interface that I had called tech support (Linksys not Cisco) about and they confirmed those bugs and said someone will contact me about fixing them. I then had some problems setting up static routing for layer 3 vlans. I called and got the same lady in tech support (in Asia). She said that she really didn't know much about vlans and tried to leave it at that. Vlan support is the only reason someone would spend $1,000 for a switch. Otherwise, you can buy an unmanaged switch for $100. She said that she will have someone at cisco give me a call. I waited for a week and never got a call back on either instance. She told me that I would have to wait patiently. I waited another week. This was nonsense. Finally, a week later I got an email from a guy at Cisco saying that he would call me in another week. Well the window of opportunity was closing fast on being able to return the product and I did not have a week. I emailed him back and waited 3 days for a reponse which I never got so I returned the switch. He finally called 2 weeks later...thanks alot...too little and too late. I ended up buying a hp procurve with complete instructions and it seems to setup fine so far....almost finished.
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